Privacy Policy

1. Who We Are

Rewarding Heroes is operated by Charles A Texidor PLLC. The program provides marketing technology and helps consumers connect with participating independent real estate, mortgage, and insurance professionals where permitted by applicable law. This Privacy Policy describes how information collected through this website is used and handled.

Mailing address: 528 S 197th Glen, Buckeye, AZ 85326. Contact email: hello@rewardingheroes.org.

2. Information You Provide

When you use our "Get Connected" form to request assistance, we collect the information you choose to submit, including:

• Your full name, email address, and phone number.
• The type of real estate assistance you are requesting.
• An optional hero service category and the city or area of interest, if you choose to provide them.
• Communications and messaging preferences that you expressly select.

We only collect the fields presented on the form at the time you submit it. We do not request Social Security numbers, financial account numbers, government identification numbers, medical information, or other sensitive records through this website.

3. How We Use Information

We use the information you submit to respond to inquiries, coordinate the assistance you requested, arrange appointments, maintain inquiry records, and communicate with you according to your consent and preferences.

4. Introduction to Participating Professionals

When you request an introduction to a participating professional, we may provide that professional with the contact information and inquiry details needed to respond to your request. That professional operates independently and may have a separate privacy policy. An introduction does not transfer your consent to receive Rewarding Heroes marketing text messages to that professional.

5. Service Providers

We use service providers that help operate this website, our forms, our customer relationship management system, and our communications. These providers process information on our behalf to deliver the services you request. We do not sell your contact or inquiry information.

6. Text Messages and Communications Consent

Providing a phone number does not by itself constitute consent to receive text messages. Our form offers separate, optional consent choices for informational messages and marketing messages. Neither checkbox is preselected, and SMS consent is not required to submit an inquiry.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact hello@rewardingheroes.org to change your messaging preferences.

7. Cookies, Analytics, and Embedded Services

This website loads fonts from a third-party font service. Our scheduling page embeds a third-party calendar and booking widget so visitors can request appointments, and our contact page embeds a third-party lead-capture form so visitors can request assistance. These embedded services may set their own cookies or collect technical information as described in their own policies.

We have not installed advertising pixels or third-party analytics tracking on this website at the time of this policy. If that changes, we will update this section.

8. Data Retention

We retain inquiry information as needed to respond to requests, maintain records, and comply with applicable legal and operational requirements. We do not commit to a fixed retention period in this policy.

9. Your Choices and Requests

You may contact us at hello@rewardingheroes.org regarding access to, correction of, or deletion of your information, or to change your communication preferences. We will review and respond to reasonable requests consistent with applicable law and our recordkeeping obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.